Software Managed Services

• Onsite Post implementation Support – often solutions implemented require additional areas of focus and time to adapt to business strategy and processes. GPA is able to provide consultative and on site resources to assist in this process.
• End User support – Critical element of a successful solution being rolled, and is a key function we can perform which is based around the end user training requirements and ongoing user enablement.
• End User Training – On site customised training based on the solution that has been implemented.

Software as a Service – Today's drive to keep cost down has necessitated new models to be developed to make functionality of software available to organisations. Whether it is hosted on site or off site, cost of infrastructure and maintenance are no longer needed to be an internal concern. Access to web based solutions is on a higher demand and flexibility and access to these solutions at any time is vital to the way that organisations need to operate.

Currently GPA is able to provide managed services across the following solution sets:

• HP PPM Implementation 
• HP SM Implementation 
• HP SOA 
• HP Service Desk 
• Compuware 
• TIBCO 
• CA